From a Mother of the Bride: "We appreciated your exquisite attentiveness and concern throughout the planning of the wedding. I knew from our first meeting that you understood our sensibilities and taste, but you by far exceeded our high expectations. … Every call that we have received from friends and family were so complimentary about the food, ambiance and attention to detail. I must especially compliment the wait staff for their excellent service."

From a Business Meeting Planner: "I have hosted similar events at other hotels. However, I did not receive anywhere near the service or attention to detail provided by Ms. Young. … She took the initiative to make sure that I was satisfied with the room arrangement. She did not then forget about me during the day. Instead, she checked the room throughout the day to make sure everything was okay. … I never got the sense that she was being attentive only because it was her job. Rather, the attitude and spirit she conveyed was that she genuinely cared that things went well and intent on making sure that I was completely satisfied. "

From an Airline Marketing Executive: "On behalf of the marketing team, I would like to thank you and the staff at the Roslyn Claremont Hotel for your professional, courteous and friendly assistance. Your help enabled our workshop to be a great success! … We all were very impressed with the food and its presentation. As the marketing team is made up of chocoholics, the chocolate mouse cake was pure pleasure and you even swayed us with the cheesecake and raspberry sauce! Our compliments to the chef! … Those individuals who had the pleasure of staying at your hotel, expressed their enjoyment of the rooms and hotel as well as the service they received. From the moment we came to inspect the hotel, to the moment we packed up our bags, we had nothing but the utmost experienced service and cooperation from you and your staff. It was a pleasure working with all of you and I would highly recommend your facilities for other affairs."